How do you sign up as a partner VTC operator? Documents, checks, job assignment and payment for an authorisation holder who works with the platform
A VTC authorisation holder joins with the application on the drivers page and their documents —a valid authorisation, insurance, roadworthiness test, tax and social security registration—, which the platform checks and monitors; they open their payment account and sign the agreement. From then on they receive pre-booked jobs at a fixed price and are paid with the published commission already deducted. No exclusivity, no joining fee and no promise of volume.
Written by Ridelta - Taxi y VTC · published on 15 September 2026 · reviewed on 27 October 2026
Which documents are requested, and why each one?
The valid VTC authorisation in the name of whoever is joining, whether an individual or a company, because the Land Transport Act only allows the service to be provided by the holder listed in the Ministry's Register of Transport Companies and Activities. The registration document and technical sheet of the vehicle attached to that authorisation, to check that the car that will run the job is the one on the register. The roadworthiness test in force, with the date of the next inspection. And the insurance: the compulsory passenger policy, which covers whoever is on board regardless of fault, and the vehicle's civil liability cover at the level public passenger transport requires. None of this is new paperwork: it is what anyone operating legally already holds.
Then come the tax-side papers: registration with the tax agency for the passenger transport activity, the tax identification number that will appear on invoices and, for a self-employed holder, registration in the Special Scheme for Self-Employed Workers of the Social Security; a company provides its deed and the power of attorney of whoever signs. Finally, the details of the bank account where payments will be received. Each document is requested for a specific reason and the platform explains it when asking: nothing is kept that is not needed to check that the service is provided by someone entitled to provide it and so that the settlement reaches the right person. The vehicle sheet also serves to show the customer the type of car that will collect them.
What is checked before the first job, and what happens if something expires?
The authorisation is checked against the Ministry of Transport's public register, which anyone can consult with the number plate: it shows whether the VTC authorisation is in force, in whose name and with which vehicle. Insurance is checked with the current receipt and the roadworthiness test with the inspection card. It is the same check the platform explains to travellers in its piece on how to know whether a driver and a vehicle are authorised, applied before the partner receives their first job. If something does not match —a different plate, a private car policy, an authorisation still being processed— access to jobs is not opened until it does, and the problem is spelled out.
Each document is stored with its expiry date and joins the same expiry watch the platform keeps over its own vehicles and partner fleets: it warns in advance and, if an authorisation, an insurance policy or a roadworthiness test lapses without renewal, the partner stops receiving jobs until the new document is uploaded. That is inconvenient for a day and prevents the real problem, which is running a service without insurance in force. What the partner does not have to do is the trip sheet or the prior filing of each job with the Ministry's register: the platform generates them on their behalf before every trip from the booking data, which is what the pre-booking rules require.
How do jobs arrive, and how are they assigned?
Jobs arrive in the partner portal and in the driver app with pickup, destination, date, time, number of passengers and a fixed price, and with a deadline to accept them. The price is not negotiated on the spot: the route engine calculated it before the customer confirmed, and the customer chose with it in front of them. If the operator has bidding switched on, the partner can also leave their own price in advance for the open jobs in their area, within the published limits, and while online the customer sees them as one more option at that fixed price; without a bid, the fare applies. The partner sees the whole job before saying yes and accepts or declines it one by one, with no penalty for declining. In Toledo, what is offered most are transfers from La Sagra and from the capital to the airport: Illescas to Barajas is 59 km from 90,41 €, and Toledo to Barajas is 93 km and about 68 min.
After the airport come Madrid's stations and Toledo's high-speed station, the hospitals and the logistics parks. Toledo to Atocha is 71 km from 99,62 €; Torrijos to Toledo's high-speed station, 30 km; Sonseca to the University Hospital, 25 km. If whoever accepted a job cannot make it in the end, they say so in the app and the job is offered again: the customer pays no more and the difference, if any, comes out of the platform's commission, not another partner's pocket. What never changes is who provides the service: each partner does so under their own authorisation, with their own vehicle and driver, and answers for it as for any job of their own.
How is each job paid, and how much does the platform keep?
The customer pays by card when booking or in cash on board when the job allows it. Card payments land in the partner's own Stripe Connect account, not the platform's, with the published commission —15%— already deducted in the same movement, and reaches their bank in about 2 days. Cash collected on board already belongs to the partner and is deducted from the next settlement. That commission is not typed by hand into this guide: it is the one the panel publishes at any given time, it changes depending on whether the partner declares their own tariff or adopts the house tariff, and it is the same for everyone on the same arrangement at the time of signing.
Each period the settlement arrives with the detail of jobs, amounts, commission withheld and net, together with the platform's commission invoice issued automatically, numbered and with VAT, which is what the partner's accountant needs to book the expense. The partner invoices the customer in their own name, because they are the one providing the transport; the platform invoices the partner for its commission. Tips go entirely to whoever drives and carry no commission. There is no joining fee and no monthly fee: a month without jobs is a month without platform cost. And non-payment is not the partner's risk: if the card fails after the job has been done, the job is settled all the same.
What is not promised, and what should you know before signing?
No volume is promised: nobody can say how many jobs there will be in a given week in Yuncos or Sonseca, and a big number would be a way of selling. What can be shown, before anything is signed, is what has moved in recent months in the partner's town and time slot and what had to be turned down for lack of anyone to run it. Nor is there exclusivity or a minimum term: the partner keeps their own customers, their other channels and their own prices wherever they set them, and leaves the agreement whenever they want. The only thing that cannot be done is to accept a job and not run it.
The scope of the authorisation is worth keeping in mind. A VTC authorisation covers pre-booked intercity transport; in Castilla-La Mancha a trip that starts and ends inside the same municipality belongs to the taxi, and the platform does not offer it to a VTC. In addition, the LOTT Regulation requires jobs to start habitually in the region where the authorisation is registered, except for a limited share measured over set periods. For anyone working the Toledo to Madrid corridor the rule takes care of itself: you collect in Illescas, Seseña or Toledo and drop off at Barajas or Atocha, and Seseña to Atocha is 43 km. What you cannot do is go to Madrid to pick up jobs that start there.
Frequently asked questions
Is there exclusivity or a minimum term?
No. The partner keeps their own customers, their other channels and their own prices wherever they set them. The agreement can be ended whenever they want; what cannot be done is to accept a job and not run it.
How long until the first job?
As long as the document check and the payment account verification take, which is a Stripe process rather than the platform's. No date is given because it depends on two third parties; once both are complete, access to jobs is opened.
How many jobs arrive per month?
No number is promised, here or on the call: it depends on the real demand in the area and on the hours covered. What can be shown before signing is what moved in recent months in the partner's town and time slot.
Is a regional driver certificate required in Castilla-La Mancha?
Castilla-La Mancha does not currently require a regional aptitude certificate for VTC drivers as other regions do; a valid driving licence and the authorisation are needed. It is worth confirming with the competent regional department, because regional rules change.
Can I join with an authorisation registered in another region?
You can, but the jobs that arrive start in the area where the platform operates, and the habitual-use rule of the LOTT Regulation requires most of an authorisation's jobs to start in its home region. With a Madrid authorisation, jobs starting in Toledo count as outside it: check it with your advisers before signing.
Sources
- BOE · Ley 16/1987, de Ordenación de los Transportes Terrestres (LOTT): arrendamiento de vehículos con conductor (consulted on 27 October 2026)
- BOE · Real Decreto 1211/1990, Reglamento de la LOTT (ROTT): autorizaciones VTC y regla de habitualidad (consulted on 27 October 2026)
- Ministerio de Transportes · arrendamiento de vehículos con conductor: Registro de Empresas y Actividades de Transporte y consulta de autorizaciones (consulted on 27 October 2026)
- Seguridad Social · Régimen Especial de Trabajadores Autónomos: alta y cotización (consulted on 27 October 2026)
How we write, where the figures come from and how we correct an error: editorial policy.
A summary of the published conditions and of the rules in force on the date consulted, not a contract or legal advice. The binding conditions are those of the signed agreement and the commission is the one published at the time of signing; none of this is a promise of volume or earnings.